Terms of service
These Terms of Service (“Terms”) govern your use of www.svitchnutraceuticals.com (the “Website”) and any purchase you make from it. The Website is operated by Svitch Nutraceuticals. By accessing the Website or placing an order, you agree to these Terms.
1. Eligibility
Our products are intended only for persons 18 years of age or older. By using the Website you confirm that you are at least 18 and legally capable of entering into a contract.
2. Products & health disclaimer
We sell dietary supplements and energy products. These products are not intended to diagnose, treat, cure, or prevent any disease, and statements about them have not been evaluated by the relevant food/drug authority. They are not a substitute for professional medical advice. Consult a qualified healthcare professional before use, especially if you are pregnant, nursing, taking medication, or have a medical condition. Use products only as directed on the label.
3. Product information & pricing
We try to display products, ingredients, and prices accurately, but we do not warrant that descriptions, images, or pricing are error-free. All prices are listed in Indian Rupees (INR) and are inclusive/exclusive of applicable taxes as indicated at checkout. We reserve the right to correct errors and to change prices at any time before you place an order.
4. Orders & payment
Payments are processed securely through Razorpay. By placing an order you authorise us, via Razorpay, to charge your selected payment method for the total amount shown at checkout. An order confirmation does not signify our acceptance; we reserve the right to accept or decline any order, and to limit or cancel quantities, including in cases of suspected fraud, pricing errors, or stock unavailability. If we cancel a paid order, we will refund you via Razorpay.
5. Shipping & returns
Delivery is governed by our Shipping Policy, and returns/refunds by our Return & Refund Policy, both available on the Website and incorporated into these Terms by reference.
6. Accounts
If you create an account, you are responsible for maintaining the confidentiality of your login details and for all activity under your account. Notify us immediately of any unauthorised use.
7. Acceptable use
You agree not to use the Website for any unlawful purpose, to infringe our or others’ rights, to introduce malicious code, or to attempt to gain unauthorised access to our systems.
8. Intellectual property
All content on the Website — including the Svitch® name, logos, text, images, and designs — is owned by or licensed to us and protected by applicable laws. You may not copy, reproduce, or use it without our prior written permission.
9. Limitation of liability
To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of the Website or products. Our total liability for any claim shall not exceed the amount you paid for the relevant order. Nothing in these Terms excludes liability that cannot be excluded under applicable law.
10. Indemnity
You agree to indemnify and hold us harmless from any claims or losses arising out of your breach of these Terms or misuse of the Website or products.
11. Governing law & jurisdiction
These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts at Ahmedabad, Gujarat.
12. Changes to these Terms
We may update these Terms at any time. Changes take effect once posted on this page. Your continued use of the Website constitutes acceptance of the updated Terms.
13. Contact
Svitch Nutraceuticals
Email: contact@svitchnutraceuticals.com